• Do you pick up and deliver? Yes, we do pick up and deliver within the 20 miles radius of our facility.

• How would I go about setting up an onsite calibration? To set up an onsite calibration, you can contact Customer Support. Email a purchase order to Customer Support and we will contact you to schedule a date.

• Do you offer expedited services?  Yes, we do. Expedited calibrations are scheduled upon request and require some advanced notice. Equipment details must be provided to AMCAL by 8 am on the day of the pick-up for same day service. Expedited service may subject to additional fees. Please contact us for more details.

• Do you require a purchase order prior to any work can be scheduled? We do require a purchase order for all calibration request.

• Will I be advised of repairs beforehand? We will inform you of any repair that is needed. We will not attempt to repair your instrument without your approval.

• Will you remind me when my equipment is due for calibration? A recall notice will be sent to customer the month prior to the equipment coming due.

• Who determines the calibration cycle? Customer must select a cycle for their equipment or we can provide one without any recommended cycle. The cycle should be based on the instrument’s accuracy, sensitivity, usage, environment and the risks involved with its usage. Only the customer can evaluate all these factors wisely.

• What if I misplace the Certificate of Calibration? If you misplace the certificate, please contact us and we will provide you with a copy.

• Do you give special pricing for first time customers? Please contact us for our specials.